PeopleSoft CRM
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| - | PeopleSoft Customer Relationship Management | + | PeopleSoft Customer Relationship Management (CRM) is aimed at larger enterprises. It has the following modules: |
| + | |||
| + | * Advanced Configurator | ||
| + | * Enterprise FieldService | ||
| + | * HelpDesk | ||
| + | * HelpDesk for Human Resources (for attaching to PeopleSoft HRMS) | ||
| + | * CRM 9.1 for Higher Education | ||
| + | * Enterprise Manager Connector for Help Desk | ||
| + | * Employee Self Service | ||
| + | * Marketing | ||
| + | * Multichannel Communications | ||
| + | * Online Marketing | ||
| + | * Advisor | ||
| + | * Sales | ||
| + | * Strategic Account Planning | ||
| + | * Support | ||
| + | * Telesales | ||
| + | * Workforce Communications | ||
